After a very wonderful experience with the salesperson buying a recliner as a big surprise for my husband for Christmas, I received a thank you note was sent to my home in the mail from Lazy Boy - I pulled it away from my husband and passed it off as advertising. A couple days there was a message on my answering machine thanking me for the purchase of my recliner and making sure I was happy with it. I am sure my husband had heard the message, but isn't saying anything. The salesperson was well aware this was for Christmas as we planned when I would pick it up, when he wasn't home, etc. I called the No. Dartmouth Store and spoke with the manager, who apologized and said that is what the salespeople are instructed to do. She said she would call her manager and get back to me. So far, 2 days and nothing.
I never expected Lazy Boy to spoil my Christmas surprise. We are so close to Christmas. If I had the time, I would return the chair and buy him something else. That is what Christmas is about. What would have been rated as a good experience, now gets 'Zero" stars from me. Hope you all at Lazy Boy enjoy your Christmas.
Nice pleasent place to shop. You can wander around without a guide and high pressure.
PS - I had to give one "star" to post this review - that seems unfair as well
They are offering a special tell the end of next month. No interest if paid off in under a year.
It should be called lousy boy. They made me wait for months to deliver a couch and when they did it, it couldn't fit through the door. The seller only was concerned about selling and did not ask basic question like the entrance dimensions.
Sale was outstanding, salespeople we're not pushy, delivery people were very friendly and helpful and the furniture is great. Easy five stars!
La Z Boy Furniture Galleries is a US Furniture Store based in Dartmouth, Massachusetts. La Z Boy Furniture Galleries is located at 110 Faunce Corner Mall Rd, North Dartmouth, MA 02747, USA.
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